❓ Help Centre

Guides, FAQs and support for students, teachers and admins worldwide.

🎓Student Guide

Plans, check-ins & progress

📊Teacher Guide

Dashboard & student management

🛡️Admin Guide

Institution setup & management

🎓Academy Guide

Courses, subscriptions & certs

✉️Contact Us

Get in touch with our team

Frequently Asked Questions

Go to the home page and click Find Your Institution. Select your country, then your institution. Choose whether you are a Student, Teacher or Admin and enter your email and password.

On the login page, click Forgot your password? Enter your registered email and we'll send you a reset link valid for 1 hour. Check your spam folder if it doesn't arrive within a few minutes.

Log in as a student, go to your dashboard and fill in the Generate Learning Plan form. Enter your subject, level, goals, struggles, study time and confidence level. Click Generate My Learning Plan — our AI creates a personalised roadmap in 10–15 seconds. You can generate up to 3 plans per day.

The risk score (0–100) shows how at-risk a student is academically. 🔴 High (70+) — urgent support needed. 🟡 Medium (40–69) — monitor closely. 🟢 Low (below 40) — on track.

You need to be assigned to courses by your institution's IT Admin. Once assigned, students who generate learning plans for those courses appear on your dashboard automatically.

Log in as IT Admin → Admin Dashboard → Create Teacher Account section. Fill in the teacher's name, email and password, tick which courses they teach, then click Create Teacher Account.

Institution registration is handled by your IT Admin or institution manager. They visit Find Your Institution → Register Your Institution, fill in the institution details, courses offered, country and contact information. Once submitted, the EduPath AI team reviews and approves it — the institution then automatically appears on the world map under the correct country.

EduPath Academy is our learning platform with 50+ courses in AI, Data Science, Cloud Certification (AWS, Azure, GCP) and Development. Free users can preview the first few minutes of each course. Subscribe to Pro to unlock everything — pricing is shown in your local currency at checkout.

Yes. EduPath AI uses 256-bit encryption, all passwords are hashed, data is institution-scoped, and all logins are audit-logged. Student data is never shared between institutions. We comply with GDPR and international data protection standards.

Go to your student dashboard → click on any learning plan → scroll down to the Weekly Check-in section → fill in your hours studied, topics covered, confidence and mood → click Submit Check-in.

Teachers log in → go to Video Library in the top nav → click Upload Video → enter a title, subject, paste a YouTube URL or upload a file, then click Upload. Students can then watch from their own Video Library page.

🎓 Student Guide

Everything you need to get the most out of EduPath AI as a student.

1️⃣
Sign in

Home → Find Your Institution → select your country & institution → Student → enter email & password

2️⃣
Generate a learning plan

Dashboard → fill in subject, level, goals, struggles, study hours & confidence → Generate (up to 3/day)

3️⃣
Review your AI plan

Your plan includes a week-by-week roadmap, study tips and resources tailored to your goals

4️⃣
Submit weekly check-ins

Open a plan → scroll to Weekly Check-in → log your hours, confidence & topics each week

5️⃣
Track your progress

Click 📈 My Progress in the top nav to see charts, check-in history and risk score trends

6️⃣
Watch teacher videos

Click 🎬 Video Library in the top nav to watch lessons uploaded by your teachers

7️⃣
Reset your password

Login page → Forgot your password? → enter your email → check inbox for reset link

8️⃣
Explore the Academy

Visit EduPath Academy for 50+ courses in AI, Cloud & Data Science — free previews available

📊 Teacher Guide

How to manage your students, upload resources and use AI insights.

1️⃣
Sign in as teacher

Find Your Institution → Teacher → enter your credentials provided by your admin

2️⃣
View your students

Your dashboard shows students from your assigned courses only — sorted by risk score

3️⃣
Understand risk scores

🔴 High (70+) needs urgent support · 🟡 Medium (40–69) monitor · 🟢 Low on track

4️⃣
Add private notes

Open a student's plan → Teacher Only section → type your notes → Save Note

5️⃣
Generate AI improvement plans

Open a student plan → Generate AI Improvement Plan → share insights with the student

6️⃣
Upload videos for students

Top nav → Video Library → Upload Video → add title, subject & YouTube URL or file

7️⃣
Record your tutor intro

Top nav → My Intro → paste a YouTube URL → publish so students can see your profile

8️⃣
View video analytics

Video Library → Analytics tab → see which students watched which videos and when

🛡️ IT Admin Guide

How to set up and manage your institution on EduPath AI.

1️⃣
Sign in as admin

Find Your Institution → Admin → enter your admin credentials

2️⃣
Create teacher accounts

Admin Dashboard → Create Teacher Account → fill name, email, password & assign courses

3️⃣
Add courses

Admin Dashboard → Courses section → add course name and assign to teachers

4️⃣
View all students

Admin Dashboard → Students tab → see all registered students across your institution

5️⃣
Monitor analytics

Admin Panel → Analytics → see sign-ups, plans by subject, risk scores & revenue

6️⃣
Review subscriptions

Admin Panel → Subscriptions → view payment orders, leads & internship applications

7️⃣
Manage institution registrations

Admin Panel → Registrations → approve or reject new institution applications

8️⃣
Register your institution

If your institution isn't listed yet → Find Your Institution → Register Your Institution → fill in full details

🎓 Academy Guide

How to use EduPath Academy to get certified in AI, Cloud and Data Science.

1️⃣
Browse courses

Visit Academy → filter by AI, Cloud, Data Science or Development → click View Course

2️⃣
Free preview

All courses have free previews — select any topic to get AI guide notes without subscribing

3️⃣
Subscribe to Pro

Click Subscribe to Pro → enter details → pay securely via Stripe or Razorpay (India) — pricing shown in your local currency

4️⃣
AI guide notes

Select any course topic → Guide Notes tab → AI generates structured study notes instantly

5️⃣
Quick quiz

Select a topic → Quick Quiz tab → get 4 AI-generated multiple choice questions to test yourself

6️⃣
Apply for internships

Academy → Internships section → click Apply → fill in your details and cover note

7️⃣
Teams plan

For institutions of 5+ users → click Contact Sales → our team will be in touch within 1 business day

8️⃣
Certification prep

Pro subscribers get full access to AWS, Azure & GCP exam prep materials and mock tests

✉️ Contact Us

Can't find what you need? Send us a message and we'll get back to you within 24 hours.

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